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Latest Public Announcements from The RiCH Company, LLC.
From March 14 through March 18, the RiCH Company's ability to provide 24-48 hour support turnarounds will be influenced by several factors, and may exceed 72 hours even for minor requests. On Friday, March 19, support times will return to normal. Please keep reading for more information.
Posted by Tier II Support
The RiCH Company is proud to announce the availability of Live Help! Customer Service chat as a support option for current and potential clients. This new feature, available from the main therichco.com and myrichco.com webpages, allows for individuals to ask brief questions about company products and services. While not a substitute for myrichco.com, the Live Help! system, available Monday through Friday from 8AM to 4PM, also allows for simple support questions or how-to instructions to be provided without the necessity of a support ticket.
Posted by Tier II Support
For WCOnline clients who subscribed after January 1, 2009 and for older clients who have upgraded to version 4.5 via a full or selective upgrade, we have added two new export options to your control panel. Keep reading to find out more about this new addition...
Posted by Tier II Support
The RiCH Company is proud to announce the January 2, 2009 release of WCOnline 4.5. The newest version of WCOnline provides an extensive list of new features, as well as many usability and performance changes to the scheduling and recordkeeping program. Keep reading to see how you can take advantage of the new version of WCOnline.
Posted by Tier II Support